OUR SERVICES

Complete Technology Solutions for Your Business

IT Solutions Plus provides practical, dependable technology services for businesses throughout New York and New Jersey — from day-to-day IT support to networking, cybersecurity, surveillance, access control, VoIP, intercoms, and professional installations.

IT SUPPORT & MANAGED SERVICES

Reliable Day-to-Day Technology Support

We help businesses keep computers, users, software, email, and essential systems working smoothly. Support can be provided remotely or on-site depending on the issue.

Managed IT Support

Ongoing IT support for business users, workstations, software, and common technical issues.

  • PC and Mac troubleshooting
  • Software installation and support
  • User setup and account assistance
  • Hardware diagnostics and upgrades
  • Printer and peripheral support

Remote Support

Fast remote assistance using secure TeamViewer QuickSupport.

  • Remote troubleshooting
  • Software and email issues
  • Configuration support
  • Urgent user assistance
  • Secure attended sessions

Microsoft 365 & Email

Setup, administration, and support for Microsoft 365 business environments.

  • Microsoft 365 setup
  • Outlook and Exchange support
  • Email security configuration
  • User and mailbox administration
  • Microsoft Defender configuration
NETWORKING & INFRASTRUCTURE

Business Networks Built for Reliability

We design, install, and troubleshoot wired and wireless networks with an emphasis on performance, organization, and maintainability.

Network Design & Installation

  • Routers, switches, and firewalls
  • Business Wi-Fi
  • Network upgrades and expansions
  • VLAN and network segmentation
  • Internet and connectivity troubleshooting

Structured Cabling

  • Cat6 / Cat6A cabling
  • Patch panels and rack organization
  • Wall jacks and office drops
  • Camera and access-control cabling
  • Testing and labeling

Network Troubleshooting

  • Slow network diagnosis
  • Wi-Fi dead zones
  • IP conflicts and DHCP issues
  • Switch and router problems
  • Device connectivity issues
CYBERSECURITY

Practical Security for Business Systems

We help businesses reduce risk with layered security controls, safer email, endpoint protection, and user-focused security practices.

Email & Microsoft 365 Security

  • Spam and phishing protection
  • Impersonation protection
  • Safe Links and attachment controls
  • Account security review
  • Multi-factor authentication guidance

Endpoint & Device Security

  • Antivirus / endpoint protection
  • Firewall configuration
  • Windows security review
  • BitLocker and secure-boot checks
  • Patch and update guidance

Security Awareness

  • Employee security training
  • Phishing awareness
  • Password and MFA practices
  • Security policy guidance
  • Recurring security education
SECURITY SYSTEMS

Video Surveillance, Access Control & Intercoms

We install and support physical-security systems for offices, commercial properties, and multi-tenant buildings.

Video Surveillance

  • IP camera systems
  • NVR setup and configuration
  • Remote viewing
  • Camera replacement and upgrades
  • System troubleshooting

Access Control

  • Card and keypad access
  • Door controllers
  • Electric locks and maglocks
  • Request-to-exit devices
  • Door access troubleshooting

Intercom & Entry Systems

  • Audio and video intercoms
  • Apartment entry systems
  • Door stations
  • Network-based intercoms
  • Legacy-system troubleshooting
VOIP & COMMUNICATIONS

Modern Business Phone Systems

We help businesses move to flexible IP-based communications with reliable phones, extensions, call routing, and remote-work features.

VoIP / PBX

  • Business phone systems
  • IP phone deployment
  • Extension and call-routing setup
  • Voicemail configuration
  • Remote-user support

SIP & Phone Troubleshooting

  • Registration issues
  • Inbound / outbound calling problems
  • Audio and NAT troubleshooting
  • Phone provisioning
  • Firmware and configuration review

Business Communications

  • Voicemail-to-email
  • Auto attendants
  • Ring groups
  • Call forwarding
  • E-fax and related services
AUDIO / VIDEO & INSTALLATION

Professional Technology Installations

From conference-room displays to wall-mounted TVs and connected office technology, we handle clean and practical installations.

Displays & TVs

  • TV and monitor installation
  • Wall mounting
  • Conference-room displays
  • Cable routing
  • Device connectivity

Conference Rooms

  • Video meeting setup
  • Display and audio integration
  • Camera and microphone setup
  • Wireless presentation solutions
  • Room troubleshooting

Custom Technology Projects

  • New-office technology setup
  • Equipment replacement
  • System migrations
  • Technology cleanup
  • Project planning and implementation
NEED HELP WITH A PROJECT?

Tell Us What You Need.

Whether it's an IT problem, network upgrade, security project, or complete office setup, we'll help you determine the right next step.